Banking and Insurance
NCS Technologies empowers large financial and insurance institutions to interact better with policyholders, transform legacy back office processes, and leverage modern user communication preferences.
Our solutions facilitate rapid time-to-market, personalized customer service and support, and effective business process transformation.
We deliver targeted solutions for underwriting, claims, and forms management. We leverage our experience in customer facing platforms to streamline the ease of your customer experience and create a more rewarding experience for your customers.
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Channel Performance
- Multi-channel journey optimization
- First touch resolution
- Call deflection to digital channels
Channel Enablement
- Customer acquisition
- Agent & call center effectiveness
- Policyholder self-service
Process Innovation
- Comprehensive forms management
- Adaptive engagement solutions
- Claims servicing via DX
Optimized Engagement
Our insurance solutions facilitate rapid time-to-market, personalized customer service and support, and effective business process transformation. We deliver targeted solutions for:
- Underwriting
- Claims
- Renewals
- Forms Management
- Circular Compliance Control
- Other Supporting Business Processes
